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Recognizing Leaders in Customer Experience

7th July 2022 | Sofitel Mumbai BKC

Recognizing the Top 30 CX Leaders in India Celebrating the work being done by the trailblazing
individuals working in the customer experience profession in the region.

Last Date for receiving nominations: 30 June 2022

The True Change-makers of CX in India

The Award nominations are open to all enterprises and the winners will be
announced at the Global CX Summit on 7th July 2022, taking place at Sofitel
BKC Mumbai.


Eligibility Criteria

  • CX Heads from cross-industry verticals with a minimum of 15 years of experience are eligible for the Award'.
  • Nominees must submit projects completed in the last 5 years in relation to the current employing company.
  • Individuals must be a member of the senior management or leadership team
  • Technology companies with trailblazing technology products, solutions or services
  • Projects that have resulted in tangible benefits for the end-user, organisation and is commercially viable.
  • Executives who have contributed significantly towards successfully delivering game-changing CX initiatives.
  • Final eligibility is subject to the discretion and approval of the jury

Winner Selection

  • Nominations will be evaluated by a panel of independent technology industry experts
  • All scores will be kept confidential, they will not be released publicly or shared with applicants
  • Individuals must submit details of projects completed within the past 5 years
  • Solution providers must submit details of projects completed in the past 5 years
As we navigate our journey to customer-centricity, let us take a moment to pause, recognise and reflect on you and your team’s hard work, and celebrate the incredible CX initiatives and strategies being rolled out across the region. The CX 30 Award India recognizes exceptional contributions by individuals and organisations in their pursuit of excellence. For individuals and enterprises; winning the award showcases the value of your technological investments, creativity and overall strategy in customer experience. For vendors, winning the award is a recognition for the solution providers that are powering the Customer Experience in the industry.
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