Global CX Summit 2019, brought to you by Exito Media Concepts, is an experiential platform curated to strengthen your customer strategy and thereby help you deliver best-in-class Customer Experience in this age of the empowered customer.
This dynamic event will equip you with the frameworks and strategies necessary to break through the clutter, dive deep into consumer insights and emerge victorious through the changing landscape. At Global CX Summit, not only will you learn the latest trends in Customer Experience Management, but also be able to incorporate the learning to truly understand the changing needs of your customers and help them achieve meaningful goals by delivering seamless and delightful Customer Experience
Global CX Summit is a one-day initiative designed to bring together 180+ customer experience leaders and technology heads to discuss the latest trends and technology and see what it has in store for organizations.
Hear from a diverse group of thinkers and doers in a series of talks and workshops in a well-curated one-day agenda.
Masterclasses from the masters themselves allows you to dive into new disciplines, trends, and technologies.
Explore new ideas and methodologies around Emerging tech, Disruptive innovation, digital transformation, and more in expert-hosted breakout sessions.
From coffee-breaks to networking luncheons, Global CX Summit provides you with countless opportunities to meet fellow attendees and talk about the things that truly matter.
Conceived with a vision to promote a knowledge and networking platform among the CX and technology leaders, Global CX Summit will highlight the following topics. We will extensively explore topics around Omnichannel Experience, Data Centralization, The impact of Predictive analytics, IoT, and AI on CX, Balance between privacy and personalization to begin with.
Hours of Business Networking
Hours of Extensive Education
With CX playing an increasingly crucial role in every company's ballgame, the solutions you provide is of immense value. Global CX Summit is India's leading CX conference designed to facilitate and further an extensive understanding of the latest CX trends and technology among business leaders.
Customer Experience is at the top of every smart business leader's agenda. With customer expectation elevating by the day, it is imperative that industry leaders invest their resources in CX. At Global CX Summit, you will find industry experts sharing their insights and extensively covering the most relevant topics in CX. You will leave with a clear vision and be able to incorporate this to deliver best-in-class Customer Experience in this age of the empowered customer.
With interactive formats throughout, you'll get a deeper insight into the ever-evolving field of CX and develop a unique vision that will change the way you perceive and progress the verticles you impact today.
Customer Experience can essentially make or break your business.
With Customer Experience being on the top of every smart business executive's agenda, there is a growing need to innovate and explore the means to strenghten customer- strategy.
GCX Summit Awards is conceieved with an objective to acknowledge the transformative leaders who have done exceptional work to create seamless customer experience with their revolutionary ideas by constantly innovating and implementing technology with customer-centricity at their minds.
Published on 10 Sep, 2019
Published on 02 Aug, 2019