In today's age of abundance, one thing that isn't abundant is the average customer's patience. The pandemic has changed consumer behavior forever. The way they search, engage, purchase, and seek support has seen rapid shifts which have major implications for all businesses.
Add to this, the rise of the 24/7 Digital Customer, customer-experience continues to be on top of the agenda for business leaders. At the 4th Edition of the Global CX Summit, you will hear from leaders who have duly transformed customer journey to meet the needs of the digital-first customer.
The agenda is carefully curated to address challenges faced along multiple touchpoints, helping you overcome various silos. Through engaging panel discussions, insightful keynotes and immersive networking sessions, the event is sure to incite both thought and action at your organization.
Hear from a diverse group of thinkers and doers in a series of talks and workshops in a well-curated one-day agenda.
Use-cases from the masters themselves allows you to dive into new disciplines, trends, and technologies stemming from experience.
Explore new ideas and methodologies around emerging tech, disruptive innovation, digital transformation, and more in expert-hosted breakout sessions.
From sharing cards to direct messaging, from sponsor booth to personal meetings, Global CX Summit provides you with numerous virtual networking opportunities to meet fellow attendees and talk about the things that truly matter, from the safety of your homes.
With a focus on data, technology, and culture, the Global CX Summit will delve into discussions on building a winning Customer Support team, driving Customer Journey Transformation, adopting your CX Model for contact-less commerce, paving the way for superior CX with the right tech portfolio, among many others.
CX professionals
Solution Showcase Slots
Speakers
Hours of Re-education & Business Networking
The differentiating factor was the overall experience and the collaboration of people coming together that really wanted to engage.
The concept of the speed networking is unique where everyone can get few minutes with each and further connect over a meeting with the selected people.
It was an interactive and mutually productive learning experience.
An excellent panel discussion and amazing speakers
The most important value generation at this conference is the visibility.
Published on 28 Sep, 2020
Would you like to speak to one of our sales associates over the phone? Just submit your details and we’ll be in touch shortly.
You can also write to us at:
enquiry@exito-e.com
Phone No - 91 80 4952 2392
.png){kind=logo}
.png)
.png)
.png)
